Get in touch and let's see what we can come up with.
01384 93 10 11
sales@sidesign.co
Dynamics 365 CRM
manage customer Service, sales and marketing
Empower Your Mission: Innovative Solutions for UK Non-Profits and SME's
We have delivered lots of customer relationship software (CRM) and finance solutions (ERP) and specialise in Microsoft Dynamics 365 CRM, and with 21 years experience in delivering digital transformation solutions we have in-depth knowledge and experience to make your project a success.
Microsoft Dynamics 365 CRM is a powerful cloud-based customer relationship management (CRM) solution designed to help organisations manage and improve their interactions with customers.
It offers a suite of integrated applications that cover various aspects of the customer engagement, sales, marketing, customer service, and field service needs.
Call us on
01384 931011 for a FREE consultation with one of our team
CRM Modules for Engagement
get in touchDynamics 365 Sales - 360 view for managing customer data, organisation information, relationships, pipeline of members and new business activities.
Dynamics 365 Customer Service - at the core of case management and service requests, with ability for routing to correct department, unified sla’s and a central location for call scripts. Ability to manage omni contacts via any channel like email, sms, whatts app, teams and features self service and portals management.
Dynamics 365 Field Service- manage works orders, deploy remote field tool, schedule agents from one place.
Dynamics 365 Marketing - natively connected, contacts in sales and service are same as marketing database and can be for automated marketing, with triggers for workflow and features sms push for easy event management.
Dynamics 365 Customer Insights - if you have data across silos, insights can pull and segment and can carry out smart segmenting, features ML learning models to analyse data and then export for 3rd party tools such as JET Reports etc.
Dynamics 365 Customer Voice– built in survey tools for NPS scoring, rate us out of 5 etc, ie customer service closes a case and sends satisfaction survey and record results with no manual involvement.
20+ years
solving digital problems
100's
Happy clients to date
FREE
Consultation
Laura / co-founder
Head of Creative & Design
Nik / co-founder
Head of Sales, Consulting & Development
Let's talk - book an intro meeting with us today
We can be contacted on 01384 931 011 or simply send us your details here
craft a website users will love: Start with Discovery
Building a website that truly connects with your audience starts with understanding their needs.
Our discovery phase is all about getting to know your target users and crafting a website experience that makes their lives easier.
what you'll gain
A Website Designed for Your Users: We'll create user personas to understand your ideal customers' goals and frustrations. This ensures your website speaks directly to them and guides them effortlessly towards their goals.
a clear roadmap for success:
Through workshops and research, we'll define your website's goals and functionality. This roadmap ensures your website is a strategic tool that drives results.
a website that converts
We'll analyse user behavior and identify what works (and what doesn't) on your existing site. These insights will inform the design of a website that converts visitors into loyal customers.
Our consultants have worked with lots of organisations on digital transformation- from short consultancy to full system replacements
what our customers say about us matters
here's a few kind words from some of our super clients
Mark, Director, Automotive
“Si Design completely re-designed our website from the ground up which has resulted in an increase of web traffic and in turn custom. Everything was made clear and we talked through some design ideas before finally settling on a decision. "
HK, non profit charitable organisation
“Brilliant! They were really professional and responded to emails and phone calls promptly which made them an absolute pleasure to work with! Thanks a lot!!"
David, Managing Director, Retail
“It worked from day one, new customers coming in every week. they keep me informed on how the site is working and all ways on hand if I need help. I would recommend Si Design to any one wanting a website designed.”
What our customers say..
"We have worked with S i design for many years they are easy and transparent to work with would definitely recommend"
Anna, Director, Automotive